VoIP - Hosted Communications

Why Should my business connect with Insight Direct?

Insight Direct acts as a single point of contact to provide you with a solution (or choice of solutions) to your communication needs that simplify and streamline a complex -and crucial- business decision. Our account management team has independent businesspeople with total accountability for your satisfaction and can guide your decisions in choosing, maintaining, and upgrading your tools and services, saving your company time, resources and money.

Why is this important to my business?

Because we see the big picture, we can provide solutions that integrate all of your communications needs, from equipment to network services to IT infrastructure. This means that you do not need to procure individual vendors for each piece of your network needs. Our insider expertise means that we are up-to-date on new innovations and can find the best supplier at the most cost-effective rate-so you don't have to deal with paperwork, forms, and time-consuming research on your own.

What does Insight Direct do?

Insight Direct acts as a liaison between an individual business and more than 60 specialty companies that provide a range of internet and telecommunications services. Because the field is so complex, Insight Direct experts work directly with you to identify, design, and develop leading-edge solutions using tools, technologies, and services that can meet your current needs with the adaptability to accommodate or refinements in the future.

Why should I work with Insight Direct instead of the service provider directly?

Because we partner with the best and most relevant technology providers, we can be agnostic. We are completely unbiased in our recommendations. Because we are paid by the provider you choose, there is no cost to you for working with us. You'll gain from our depth of experience as our team members are highly knowledgeable experts with years of tenure in the industry. Because we partner will all of the relevant suppliers of communications and technology products, we can engender competition among suppliers to leverage the best deal for your business.

Technology can be impersonal and unlikely to really solve problems without one critical ingredient – real people. That’s why Insight provides a highly rated team of local technicians and customer service people, 24 hours, 7 days a week. We’re proud of our team. Together, we’re committed to providing you a white glove experience throughout our relationship

If you're like most people, you'd rather do almost anything than call a phone company for help with a problem. The trend in this business is not towards personal relationships, and it doesn't appear to be changing anytime soon. That's where Insight sees things through a different lens. Whether you have 2 or 2,000 employees, you’ll get a real person, on site – problem solved.